FAQ

Delivery and Time Orders Payment

How long will it take for my order?

We try as much as possible to have all items in stock, but if it is not in stock at time of ordering it will be ready for dispatch within 3 days


What if I want my order delivered to a different address?

You may be buying a gift for someone and require the order to be sent to a different address, just send us an email with all the details and we can do that for you


What if I want an order delivered to another country?

We deliver worldwide, just order as normal and we will invoice you for the extra postage if needed


Will my order require a signature on delivery?

Yes, all our products require a signature for delivery



Can your gift vouchers be used at any time of the year

Yes the gift vouchers can be used at any time of the year issued for any goods


Can you personalise some items?

It depends on what the item is you want personalised, email with your request


I have a knife with leather sheath I need restored, can you help?

Yes, we specialise in restoring products, take a look at an example, just email with details and a picture would help to see the damage needing repaired


Do I get full instructions for the use of the flintknapping kits?

Yes, a full instruction booklet comes with the flintknapping kits


Will I get instructions with the knife making kits?

Yes, full instructions are included in the knife making kits


Could I have a different sort of wood on my knife?

Yes, we can put different woods on any item, but unless we have the wood in stock this will delay the order for a while



What if I dont have a Paypal account?

You dont need to have a Paypal account to pay for goods, credit or debit card is suffice


Why do you charge the one postage?

We charge the same postage whether you order one item or 100, All our products are delivered by either courier or special delivery,


Can I pay over the phone?

Yes, payment can be taken over the phone, but it is quicker to pay online


Can I send a cheque or cash for my order?

yes you can, but your order will not be started until payment has arrived and been cleared (if cheque)


Can I pay in a different currency?

Yes, our payment system will recalculate to sterling, but you would be better in emailing for advice on delivery to your country